Accessibility Statement

Our commitment to ensuring digital accessibility for all users

Our Commitment to Accessibility

Homeward Bound Enterprises LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all users, regardless of ability.

We believe that everyone should have equal access to information and services. Our goal is to provide a website that is inclusive, accessible, and usable by as many people as possible, including those using assistive technologies.

This statement applies to all content available on the Homeward Bound Enterprises LLC website at homewardboundenterprises.net and all related subdomains.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities. The guidelines are organized under four principles:

  • Perceivable: Information and user interface components must be presentable to users in ways they can perceive.
  • Operable: User interface components and navigation must be operable by all users.
  • Understandable: Information and the operation of the user interface must be understandable.
  • Robust: Content must be robust enough that it can be interpreted by a wide variety of user agents, including assistive technologies.

We are actively working to achieve and maintain WCAG 2.1 Level AA conformance. Our website undergoes regular accessibility audits and testing to identify and address any accessibility barriers.

Accessibility Features We Provide

We have implemented the following accessibility features to ensure our website is usable by everyone:

Keyboard Navigation

Our website can be fully navigated using a keyboard. Users can:

  • Navigate through all interactive elements using the Tab key
  • Activate links and buttons using the Enter or Space key
  • Use arrow keys to navigate within menus and dropdown elements
  • Access skip links to bypass repetitive content and go directly to main content

Screen Reader Compatibility

Our website is designed to be compatible with popular screen readers, including:

  • JAWS (Job Access With Speech)
  • NVDA (NonVisual Desktop Access)
  • VoiceOver for macOS and iOS
  • TalkBack for Android

We use proper semantic HTML structure, ARIA landmarks, and descriptive labels to ensure screen reader users can effectively navigate and understand our content.

Color Contrast

We maintain sufficient color contrast ratios throughout our website:

  • Text and interactive elements meet or exceed WCAG 2.1 Level AA color contrast requirements (minimum 4.5:1 for normal text, 3:1 for large text)
  • Color is not the sole means of conveying important information
  • Links are distinguishable from surrounding text through underlines or other visual indicators

Alternative Text for Images

All meaningful images on our website include descriptive alternative text (alt text) that conveys the purpose and content of the image. Decorative images are marked appropriately to be skipped by screen readers.

Form Accessibility

All forms on our website include:

  • Clear and descriptive labels associated with each form field
  • Error messages that clearly identify the issue and provide guidance for correction
  • Required fields marked with appropriate indicators
  • Logical tab order through form elements

Focus Indicators

Visible focus indicators are provided for all interactive elements, allowing keyboard users to clearly see which element is currently in focus. Focus states are designed to have sufficient contrast against the background.

Known Issues

Despite our best efforts to ensure accessibility, there may be some limitations. We are actively working to address the following:

  • Some older PDF documents may not be fully accessible. We are working to provide accessible alternatives upon request.
  • Third-party integrations may have aspects that are not fully accessible. We work with vendors to address these issues as they are identified.
  • Some images added before our current accessibility guidelines may be in the process of being updated with proper alternative text.

We are committed to addressing these issues and welcome feedback from users to help us improve.

Third-Party Content

While we strive to ensure accessibility throughout our website, some third-party content or tools may not be fully accessible. This may include:

  • Embedded videos or multimedia content from third-party platforms
  • Third-party form integrations or widgets
  • Links to external websites

We encourage third-party content providers to adhere to accessibility standards. If you encounter accessibility barriers with third-party content, please contact us so we may work with the provider to address the issue or provide an alternative solution.

How to Report Accessibility Issues

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

When reporting an accessibility issue, please include:

  • The specific page or URL where the issue occurred
  • A description of the problem you encountered
  • The assistive technology you were using (if applicable)
  • Your contact information for follow-up

Contact Information

Homeward Bound Enterprises LLC
2735 McAhren Ln S
Salem, OR 97306

Phone: +1 435-319-3848
Email: customers@homewardboundenterprises.net

Timeline for Response

We are committed to responding to accessibility feedback in a timely manner:

  • Initial acknowledgment: Within 2 business days of receiving your report
  • Assessment: Within 5 business days, we will assess the reported issue and determine the appropriate course of action
  • Resolution timeline: For straightforward issues, we aim to provide a fix within 10 business days. More complex issues may require additional time, and we will communicate an estimated timeline
  • Alternative formats: If you need information in an alternative format, we will work to provide it within 5 business days

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you have the right to file a complaint:

  • With the U.S. Department of Justice's Civil Rights Division
  • With your state or local civil rights enforcement agency

We are committed to working with you to resolve any accessibility issues and ensure equal access to our services.

Last Updated: June 10, 2026